Illustrative Shanghai skyline at blue hour
SHANGHAI · INTERNATIONAL MEDICAL CONCIERGE

Exceptional care.
Personal attention.
Here in Shanghai.

A personal gateway to Shanghai’s leading public and private hospitals. Specialist appointment coordination, thoughtful accompaniment and a journey arranged around you.

SHANGHAI, CHINA · 31.2304° N, 121.4737° E
◇Leading hospital connectionsPublic & private hospital partners
✧Specialty-led coordinationAn appointment plan for your needs
♡Thoughtful personal accompanimentFrom arrival to your journey home
THE ART OF PERSONAL CARE

Expertise matters.
So does the way
you are cared for.

Traveling abroad for medical care is a deeply personal decision. Our role is to connect the practical pieces: a suitable specialty, a hospital appointment, clear communication and a considerate stay in Shanghai.

Through our Shanghai public and private hospital relationships, we coordinate access to experienced doctors and tailor the surrounding support to your preferences, your family and your schedule.

✳A personal approach to a complex journey.
OUR SHANGHAI HOSPITAL NETWORK

Two pathways.
One personal standard.

We work with public and private hospital partners in Shanghai to coordinate your preferred specialty and doctor appointments. Each visit is arranged individually.

01 / PUBLIC

Renowned public hospitals

Coordinate appointments with experienced specialists at renowned public hospitals, with help navigating registration, departments and appointment requirements.

Specialist coordination·Doctor appointment requests·Hospital accompaniment
02 / PRIVATE

Private & international care

Coordinate appointments with private hospital partners and discuss your preferences for language support, the visit environment and accompanying family arrangements.

Personalized planning·Language preferences·Family coordination
SHANGHAI PUBLIC HOSPITAL COLLECTION

Explore the expertise.
Plan your next step.

Discover our Shanghai public hospital partners by their clinical strengths. Select a hospital to include it in your personal visit inquiry.

Illustrative international patient concierge welcome
HOSPITAL EXPERTISE · PERSONAL COORDINATION

Nine hospitals.
Many specialties.
One personal journey.

We coordinate specialist appointment requests, language support and accompaniment around your preferred hospital. Hospital acceptance and schedules are confirmed individually.

Illustrative specialty scene for Shanghai General HospitalAI specialty illustration01
SHANGHAI · PUBLIC HOSPITAL

Shanghai General Hospital

上海交通大学医学院附属第一人民医院
OphthalmologyUrology

A comprehensive teaching hospital with an established ophthalmology center and a urology clinical center. Eye care is a distinctive part of its specialist offering.

Clinical strengths & official sources

Its ophthalmology services encompass retinal conditions, cataracts, glaucoma and corneal disease, supported by dedicated clinical and research platforms.

Plan a visit here↗
Illustrative specialty scene for Huashan Hospital, Fudan UniversityAI specialty illustration02
SHANGHAI · PUBLIC HOSPITAL

Huashan Hospital, Fudan University

Fudan University
Neurology & neurosurgeryDermatologyInfectious diseases

A comprehensive Fudan teaching hospital with a strong neuroscience focus. Its profile also includes established dermatology, infectious disease and hand surgery specialties.

Clinical strengths & official sources

Hosts national centers for neurological and infectious diseases. Disease-centered multidisciplinary units support collaboration across related specialties.

Plan a visit here↗
Illustrative specialty scene for Shanghai Sixth People’s HospitalAI specialty illustration03
SHANGHAI · PUBLIC HOSPITAL

Shanghai Sixth People’s Hospital

Shanghai Jiao Tong University School of Medicine
OrthopedicsSports medicineEndocrinology

A comprehensive teaching hospital with prominent orthopedic and microsurgical expertise, alongside endocrinology and metabolic medicine.

Clinical strengths & official sources

Its orthopedic services include trauma, joint, foot and ankle specialties. Sports medicine and endocrine care add depth to its clinical strengths.

Plan a visit here↗
Illustrative specialty scene for Renji HospitalAI specialty illustration04
SHANGHAI · PUBLIC HOSPITAL

Renji Hospital

Shanghai Jiao Tong University School of Medicine
GastroenterologyLiver surgeryNephrology

A comprehensive university hospital with established gastroenterology and liver surgery specialties, alongside a dedicated nephrology service.

Clinical strengths & official sources

Gastroenterology combines specialist clinical care with research platforms. Liver surgery encompasses liver disease and liver tumor care.

Plan a visit here↗
Illustrative specialty scene for Shanghai Ninth People’s HospitalAI specialty illustration05
SHANGHAI · PUBLIC HOSPITAL

Shanghai Ninth People’s Hospital

Shanghai Jiao Tong University School of Medicine
Oral & maxillofacial careReconstructive surgery

A university hospital with distinctive oral medicine, oral and maxillofacial surgery, and reconstructive surgery specialties.

Clinical strengths & official sources

Its oral medicine platform is linked to the National Center of Stomatology in Shanghai. Reconstructive surgery provides a further specialist focus.

Plan a visit here↗
Illustrative specialty scene for Ruijin HospitalAI specialty illustration06
SHANGHAI · PUBLIC HOSPITAL

Ruijin Hospital

Shanghai Jiao Tong University School of Medicine
HematologyEndocrinology & metabolism

A comprehensive teaching hospital with specialist clinical and research platforms in hematology and endocrine and metabolic diseases.

Clinical strengths & official sources

The hematology service is supported by the Shanghai Institute of Hematology. Its endocrine platform brings related specialties together for collaborative care.

Plan a visit here↗
Illustrative specialty scene for Children’s Hospital of Fudan UniversityAI specialty illustration07
SHANGHAI · PUBLIC HOSPITAL

Children’s Hospital of Fudan University

Fudan University
PediatricsPediatric specialist care

A comprehensive specialist children’s hospital and National Children’s Medical Center, with a pediatric focus across care, teaching and research.

Clinical strengths & official sources

Its pediatric specialist framework supports children requiring focused assessment and care. We coordinate family travel and interpretation around hospital requirements.

Plan a visit here↗
Illustrative specialty scene for Zhongshan Hospital, Fudan UniversityAI specialty illustration08
SHANGHAI · PUBLIC HOSPITAL

Zhongshan Hospital, Fudan University

Fudan University
Cardiovascular careLiver tumorsInterventional medicine

A comprehensive Fudan teaching hospital with cardiovascular and liver tumor care among its distinctive clinical areas.

Clinical strengths & official sources

Its clinical strengths also extend to interventional medicine, linking specialist teams with dedicated diagnostic and treatment platforms.

Plan a visit here↗
Illustrative specialty scene for Fudan University Shanghai Cancer CenterAI specialty illustration09
SHANGHAI · PUBLIC HOSPITAL

Fudan University Shanghai Cancer Center

Fudan University
OncologyBreast cancerRadiotherapy & pathology

A specialist cancer hospital integrating oncology disciplines. Breast cancer, radiotherapy and pathology form part of its clinical offering.

Clinical strengths & official sources

Multidisciplinary breast cancer care brings surgery, radiotherapy, drug therapy, pathology and imaging teams together.

Plan a visit here↗

Images are AI-generated specialty illustrations, not photographs of these hospitals, facilities or actual doctors. Profiles summarize official hospital, university and government materials; clinical suitability and appointments must be confirmed by the hospital.

HONGQIAO & SHANGHAI · PRIVATE HOSPITAL COLLECTION

A more personal setting.
A carefully coordinated visit.

Explore six private and international hospitals, with the New Hongqiao medical park at the center of the collection. Specific appointments and service availability are confirmed individually.

Five institutions below are in the New Hongqiao medical park. Jiahui is included as an additional Shanghai option in Xuhui, outside the park. These profiles introduce institutions; a visit request does not establish an affiliation or a confirmed appointment.

AI-generated high-end CT examination room illustration
IMAGING & DIAGNOSTIC COORDINATION

High-end imaging.
Clear communication.
Considered support.

From radiology appointment requests to interpretation and examination-day accompaniment, we coordinate practical details around hospital instructions. The treating clinician determines which examination is appropriate.

AI-generated CT illustration. Actual equipment, brands, models and examination availability must be confirmed with the hospital.
Illustrative CT imaging suite; not a photograph of Parkway Shanghai HospitalEquipment illustration · Not this hospital’s photo
PRIVATE & INTERNATIONAL CARE

Parkway Shanghai Hospital

New Hongqiao International Medical Center
General hospitalInternal medicine & surgeryInternational patient coordination

A comprehensive hospital in the New Hongqiao medical park, with a multidisciplinary service network covering internal medicine, surgery and diagnostic departments.

Illustration: CT imaging suite
Clinical focus & official sources

Its listed departments include radiology, ultrasound, orthopedics, gastroenterology and cardiology. Confirm the specific department and appointment before planning a visit.

Discuss this hospital↗
Illustrative Automated clinical laboratory; not a photograph of StarKids Children’s HospitalEquipment illustration · Not this hospital’s photo
PRIVATE & INTERNATIONAL CARE

StarKids Children’s Hospital

New Hongqiao International Medical Center
Pediatric medicinePediatric surgeryChild health

A children’s hospital in the New Hongqiao medical park, also known as the New Hongqiao branch of Children’s Hospital of Fudan University.

Illustration: Automated clinical laboratory
Clinical focus & official sources

Its specialist framework includes pediatric medicine, surgery, developmental medicine and child healthcare, with pediatric department and expert information on its official website.

Discuss this hospital↗
Illustrative Digital rehabilitation assessment; not a photograph of Shanghai Lanhai Rehabilitation HospitalEquipment illustration · Not this hospital’s photo
PRIVATE & INTERNATIONAL CARE

Shanghai Lanhai Rehabilitation Hospital

New Hongqiao International Medical Center
Neurological rehabilitationJoint rehabilitationRehabilitation medicine

A rehabilitation hospital in the New Hongqiao medical park with neurological, bone and joint, pain, oncology and older-adult rehabilitation among its stated areas of focus.

Illustration: Digital rehabilitation assessment
Clinical focus & official sources

The hospital’s profile combines rehabilitation medicine with related clinical and diagnostic departments. Individual rehabilitation plans and admission suitability require clinical assessment.

Discuss this hospital↗
Illustrative Ultrasound diagnostics; not a photograph of Shanghai Cihong Obstetrics & Gynecology HospitalEquipment illustration · Not this hospital’s photo
PRIVATE & INTERNATIONAL CARE

Shanghai Cihong Obstetrics & Gynecology Hospital

New Hongqiao International Medical Center
Women’s healthBreast surgeryGynecological endocrinology

A women’s specialist hospital in the New Hongqiao medical center. Its official profile emphasizes women’s health and coordinated care preferences.

Illustration: Ultrasound diagnostics
Clinical focus & official sources

Its website lists breast surgery and gynecological endocrinology and notes that further departments are opening progressively. Confirm current service availability before requesting an appointment.

Discuss this hospital↗
Illustrative Skin assessment imaging; not a photograph of Shanghai Celebright Medical Aesthetics HospitalEquipment illustration · Not this hospital’s photo
PRIVATE & INTERNATIONAL CARE

Shanghai Celebright Medical Aesthetics Hospital

New Hongqiao International Medical Center
Medical aestheticsSpecialist consultationPersonalized care planning

Luye Medical’s medical aesthetics hospital in the New Hongqiao medical park, presented by the group under the Celebright brand.

Illustration: Skin assessment imaging
Clinical focus & official sources

The group describes a specialist and multidisciplinary approach to medical aesthetic care. Suitability, risks and any treatment options must be assessed by the treating clinician.

Discuss this hospital↗
Illustrative MRI imaging suite; not a photograph of Shanghai Jiahui International HospitalEquipment illustration · Not this hospital’s photo
PRIVATE & INTERNATIONAL CARE

Shanghai Jiahui International Hospital

Xuhui, Shanghai · Outside the Hongqiao medical park
International hospitalSpecialist careInternational patient services

An international hospital in Shanghai’s Xuhui district, included here as a citywide option beyond the Hongqiao medical park.

Illustration: MRI imaging suite
Clinical focus & official sources

Its official international patient service profile includes specialist care and multidisciplinary coordination, with oncology, surgery and orthopedics among the highlighted areas.

Discuss this hospital↗

All equipment images are AI-generated illustrations. They do not represent equipment ownership, installation or specifications at the named hospitals. MRI, CT, laboratory tests and other assessments require appropriate clinical orders and hospital confirmation.

SPECIALTY-LED APPOINTMENT COORDINATION

The right specialty.
A thoughtfully planned visit.

Start with your specialty or preferred doctor. We coordinate hospital communication and appointments, while clinical assessment stays with your treating specialists.

These are coordination inquiry categories. Specific hospitals, doctors and services are confirmed for each request; no treatment outcome is guaranteed.
THE DETAILS THAT MAKE A DIFFERENCE

Beyond the appointment.
Beside you, throughout.

Medical visits, travel details and everyday comfort, coordinated as one considered experience for you and the people traveling with you.

Illustrative concierge assisting an international visitor in a calm consultation loungeIllustrative service scene
PERSONAL ATTENTION, IN EVERY DETAIL

You are a person.
Never just an itinerary.

The reassurance of someone who understands the next step. The ease of communicating in your preferred language. The comfort of knowing your family’s needs have been considered. These details are at the heart of our concierge approach.

  • A plan shaped around your preferences and appointments
  • Attentive support for patients and accompanying family
  • Clear service scope and itemized fees before booking
A CONSIDERED JOURNEY

From your first inquiry
to your journey home.

We bring clarity to the practical steps, with your appointments and preferences at the center of the plan.

Hospital availability and clinical decisions remain with the treating hospital and clinicians.Begin your planning ↗
INTERNATIONAL PATIENT JOURNEYS

Care is personal.
So is the journey.

Three fictional examples of how our concierge support can fit around hospital-led care and follow-up. These are service illustrations, not testimonials or evidence of treatment results.

The following are illustrative service scenarios.

AI illustration of a fictional orthopedic care journeyAI illustration · Fictional people
United Kingdom · Orthopedic journey

From an unfamiliar appointment to a supported recovery plan.

A fictional visitor seeks orthopedic care in Shanghai and travels with his spouse. The scenario follows appointment coordination, hospital accompaniment and practical support during clinician-directed recovery.

Explore this care journey
Before arrival

Coordinate a preferred orthopedic specialist, hospital requirements, travel and accommodation.

During treatment

Provide interpretation and accompaniment; the hospital determines assessment and treatment.

Recovery & follow-up

Help arrange prescribed rehabilitation visits, suitable transfers and follow-up appointments. Progress is individual.

Discuss a similar service journey↗
AI illustration of a fictional digestive care journeyAI illustration · Fictional people
Germany · Digestive care journey

Clear communication through each step of care.

A fictional German visitor comes with a companion for digestive specialist assessment. The scenario shows how language and scheduling support can connect assessment, any clinician-recommended care and follow-up.

Explore this care journey
Specialist coordination

Help clarify appointment requirements and coordinate a gastroenterology visit.

Consultation support

Interpret the consultation and hospital instructions, with clinical decisions made by the doctor.

After the visit

Coordinate recommended reviews, practical arrangements and return travel when appropriate.

Discuss a similar service journey↗
AI illustration of a fictional dental care journeyAI illustration · Fictional people
Singapore · Oral care journey

A carefully coordinated visit, with family in mind.

A fictional Singaporean visitor seeks oral specialist care in Shanghai. The scenario follows consultation, hospital-led treatment planning and practical support around review appointments.

Explore this care journey
Plan the consultation

Coordinate a suitable department request, visit dates and accommodation preferences.

Support the visit

Provide language assistance and accompaniment while the clinician explains the options.

Arrange the review

Help coordinate clinician-advised reviews and family logistics.

Discuss a similar service journey↗
YOUR QUESTIONS, CLEARLY ANSWERED

A clearer answer.
A more confident journey.

Explore 100 practical questions about Shanghai medical visits, specialist appointments, concierge support and travel arrangements.

What does LAK Health arrange?

LAK Health coordinates Shanghai hospital appointments, accompaniment, interpretation, airport transfers, accommodation preferences and optional travel arrangements. Your agreed plan specifies the services included.

Ask about my visit ↗
How do I plan a medical visit to Shanghai?

Start with your preferred specialty, hospital or doctor, tentative dates, language and number of travelers. We coordinate practical requirements and prepare a visit plan before booking.

Ask about my visit ↗
Can you request an appointment with a well-known doctor?

Yes. We can coordinate a request for your preferred specialist at a Shanghai hospital in our service network. The doctor, appointment time and hospital acceptance must be confirmed for each request.

Ask about my visit ↗
Is a specialist appointment guaranteed?

No appointment is confirmed until the hospital accepts it. Doctor schedules, appointment availability and patient eligibility can change. We explain the confirmed arrangements before you book the service.

Ask about my visit ↗
Which Shanghai public hospitals are in your network?

The listed public hospitals are Shanghai General, Huashan, Shanghai Sixth People’s, Renji, Shanghai Ninth People’s, Ruijin, Children’s Hospital of Fudan University, Zhongshan and Fudan University Shanghai Cancer Center. Specific access is confirmed individually.

Ask about my visit ↗
Can I choose between public and private hospitals?

Yes. We discuss your preferred hospital pathway, language requirements and visit preferences. Private hospital options are confirmed individually; hospital and doctor selection remains a personal decision with appropriate clinical input.

Ask about my visit ↗
How does specialty matching work?

Tell us the specialty or doctor you are seeking. We help coordinate the appropriate department request and hospital communication. The concierge does not diagnose conditions or select a treatment plan.

Ask about my visit ↗
Can you arrange an orthopedic specialist visit?

We can coordinate an orthopedic appointment request and practical support, including interpretation and mobility-related transfer preferences. The doctor decides what assessment, treatment or rehabilitation is appropriate.

Ask about my visit ↗
Can you coordinate cancer specialist appointments?

We can help coordinate oncology appointment requests, hospital instructions, interpretation and accompaniment. Cancer assessment, treatment suitability and any multidisciplinary review are determined by the treating hospital.

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Is pediatric visit support available?

Family visit planning can include pediatric appointment coordination, interpretation and practical arrangements for a child and accompanying guardians. The hospital confirms age limits, documentation and acceptance.

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Can you help with oral and dental specialist visits?

We can coordinate an oral or dental department appointment request and support communication during the visit. The clinician assesses suitability and discusses the available treatment options.

Ask about my visit ↗
What happens during hospital accompaniment?

We help with practical steps such as registration, department navigation, appointment coordination and follow-up arrangements. Accompaniment supports the visit; it does not replace clinical care or nursing.

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Can you provide medical interpretation?

Language support can be arranged for consultations and practical communication. Confirm the required language and appointment duration before booking; additional languages depend on interpreter availability.

Ask about my visit ↗
Can you arrange airport pickup in Shanghai?

Airport pickup and departure transfers can be included in your agreed plan. Share flight details, the number of travelers, luggage and any mobility requirements so transport can be coordinated.

Ask about my visit ↗
Can you help arrange accommodation?

We can coordinate accommodation preferences around your appointment location, travel party and practical needs. Hotel prices, accessibility and availability must be confirmed before booking.

Ask about my visit ↗
Can my family come with me?

Yes. Include companions in your planning request. Their accommodation, transport and optional activities can be considered alongside your appointment schedule.

Ask about my visit ↗
Do you help with visa and travel paperwork?

We can help clarify practical itinerary and document requests with relevant parties. Entry rules and visa decisions belong to the competent authorities; confirm the rules applicable to your passport before booking travel.

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How are concierge service fees calculated?

The quote depends on the agreed services, duration, language needs, transfers and travel party. We set out the service scope and itemized fees before booking; there is no universal package price on this website.

Ask about my visit ↗
Are hospital charges included in the concierge quote?

Hospital charges and concierge fees are separate unless your agreed plan explicitly includes a particular expense. Flights, accommodation and other third-party costs must also be clearly listed.

Ask about my visit ↗
Can I use international health insurance?

Insurance acceptance, authorization and any direct billing must be confirmed with your insurer and the chosen hospital. Concierge coordination does not guarantee reimbursement or insurance coverage.

Ask about my visit ↗
Can you arrange follow-up visits after treatment?

We can help coordinate follow-up appointment requests, interpretation and travel logistics based on hospital instructions. The hospital determines the clinical follow-up schedule and whether remote review is available.

Ask about my visit ↗
Can treatment and sightseeing be combined?

Optional sightseeing can be planned around appointments only when it is appropriate for your condition and clinical advice. Activities may need to be adjusted or postponed; family members can request separate arrangements.

Ask about my visit ↗
Should I upload medical records on this website?

The inquiry form does not accept medical record uploads. Submit contact details and practical visit preferences only. Confirm a secure, authorized hospital channel before sharing medical records.

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Are the patient stories real treatment cases?

The displayed patient journeys are explicitly labeled fictional service scenarios, with AI-generated images. They are not real testimonials or evidence of clinical outcomes. Any future real case requires verified facts and appropriate permission.

Ask about my visit ↗
What information should I include in my first inquiry?

Share your preferred specialty, city, tentative dates, language, traveler count and practical support needs. A brief inquiry is enough to begin planning; do not include sensitive records in the website form.

Ask about my visit ↗
Can I request a specific appointment date?

Yes. State your preferred date and alternatives. We coordinate the request with the hospital, but travel should be planned around the appointment that is actually confirmed.

Ask about my visit ↗
Can I request a particular hospital campus?

Yes. Include the campus in your request. Different campuses may have different departments, doctor schedules and appointment processes; the correct location must be confirmed.

Ask about my visit ↗
Can you arrange more than one specialty during a visit?

We can coordinate requests for several departments and help organize the itinerary. The hospital confirms which appointments can be scheduled and whether clinical referral is needed.

Ask about my visit ↗
Can family members also request appointments?

Yes. List each traveler’s specialty and planning needs separately. Each person requires their own hospital acceptance and appointment confirmation.

Ask about my visit ↗
Do I need to choose a doctor before contacting you?

No. You may start with a specialty or a preferred hospital. We coordinate department communication; any clinical decision about the appropriate doctor or assessment belongs with qualified clinicians.

Ask about my visit ↗
Can I seek another specialist opinion?

We can help request a specialist consultation for another opinion. The hospital decides record requirements, appointment format and whether this service is available.

Ask about my visit ↗
Can you coordinate an online consultation before travel?

We can inquire whether the chosen hospital offers an appropriate remote consultation. Availability, eligibility, platform and fees must be confirmed; it is not assumed to be included.

Ask about my visit ↗
What if the doctor’s schedule changes?

We help clarify the revised arrangement with the hospital and discuss practical itinerary changes. A replacement doctor or time is not assumed acceptable without your confirmation.

Ask about my visit ↗
Can I reschedule after confirming my itinerary?

Tell us as soon as possible. Hospital appointment changes and concierge changes are handled separately under the relevant booking terms and actual availability.

Ask about my visit ↗
Can you request an earlier appointment?

We can ask about earlier availability and communicate your preferred dates. We do not promise priority access, a particular waiting time or the ability to override hospital procedures.

Ask about my visit ↗
Can you help if I have not decided which specialty to visit?

You can describe that you need department guidance, without sharing sensitive details in this form. Clinical triage and specialty recommendations must come from the hospital or a qualified clinician.

Ask about my visit ↗
Are you part of the hospitals listed on the site?

No. LAK Health provides coordination and practical support. Each listed hospital operates independently and remains responsible for its own medical services.

Ask about my visit ↗
How do I compare hospital options?

Compare the relevant department, appointment availability, campus, language support, charges and practical travel needs. Hospital suitability requires appropriate clinical input; a general reputation alone does not determine the right choice.

Ask about my visit ↗
Where can I verify a hospital’s specialty information?

Each hospital card links to official hospital, university or government information. Check those sources and confirm current services directly with the hospital before planning a visit.

Ask about my visit ↗
Can the hospital provide care in English?

English-language care depends on the hospital, department and clinician. Confirm language availability for your particular appointment; interpretation can be discussed separately.

Ask about my visit ↗
Can you explain international or special-needs outpatient options?

We can help clarify whether the chosen hospital has international or special-needs outpatient services, their appointment process and listed fees. Availability is confirmed for the specific hospital and department.

Ask about my visit ↗
Can you coordinate inpatient admission?

We can help with practical admission communication when the hospital has recommended inpatient care. Admission eligibility, bed availability and clinical decisions remain with the hospital.

Ask about my visit ↗
Can you arrange a private room?

We can communicate a room preference, but room type, facilities, price and availability must be confirmed by the hospital. A private room cannot be guaranteed in advance.

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Can my appointments take place at different hospitals?

We can coordinate the logistics of confirmed visits at different hospitals. Record sharing, referrals and clinical continuity must be clarified with the hospitals involved.

Ask about my visit ↗
Can you coordinate an eye specialist visit?

Yes. Eye specialty appointment requests can be included in your plan. State a preferred hospital or department; the clinician determines assessment and treatment.

Ask about my visit ↗
Can you coordinate neurological or neurosurgical visits?

We can help request the relevant department appointment and organize interpretation and accompaniment. The hospital determines whether neurology, neurosurgery or another department is appropriate.

Ask about my visit ↗
Can you help with digestive or liver specialty visits?

Gastroenterology or liver specialty appointment requests can be coordinated. Hospital instructions, investigations and treatment decisions are provided by the treating team.

Ask about my visit ↗
Can you help with a heart specialist consultation?

We can coordinate a cardiology appointment request and practical visit support. This planning service is not an emergency pathway or a substitute for urgent medical care.

Ask about my visit ↗
Can you coordinate endocrine or metabolic medicine appointments?

Yes. Endocrine and metabolic specialty requests can be included in a visit plan. The clinician evaluates the condition and decides any tests or treatment.

Ask about my visit ↗
Can you help request a hematology appointment?

We can coordinate hematology appointment communication and interpretation needs. Clinical assessment and any inpatient or treatment requirements must be determined by the hospital.

Ask about my visit ↗
Can you coordinate reconstructive specialist consultations?

We can help request a reconstructive specialty consultation. A qualified clinician assesses suitability and explains the risks and options; the concierge does not promise cosmetic or functional outcomes.

Ask about my visit ↗
Can you help arrange a health screening visit?

We can help clarify hospital screening options and schedule practical arrangements. The healthcare provider determines which screening items are appropriate; a package should not be assumed suitable for everyone.

Ask about my visit ↗
Can I ask about women’s health specialist visits?

Yes. Include women’s health as a preferred specialty, along with privacy and communication preferences. The hospital confirms the relevant department and services.

Ask about my visit ↗
Can you coordinate consultations for complex conditions?

We can help communicate a specialist consultation request and hospital record requirements. The treating hospital decides acceptance, appropriate specialists and whether multidisciplinary assessment is needed.

Ask about my visit ↗
Can you accompany me for hospital tests?

Test-day accompaniment can be discussed as part of the service scope. Access to examination areas and any required clinical preparation follow hospital rules and instructions.

Ask about my visit ↗
Can you help me understand hospital instructions?

We can assist with language and practical clarification of hospital instructions. If a clinical meaning or instruction is unclear, it must be confirmed by the responsible clinician.

Ask about my visit ↗
Can you assist with hospital payment procedures?

We can help navigate payment counters and practical billing steps where permitted. You remain responsible for approving and paying charges through the hospital’s authorized channels.

Ask about my visit ↗
Can you help collect reports?

We can clarify report collection methods and assist where the hospital permits and you authorize it. Medical interpretation of the findings must be provided by a clinician.

Ask about my visit ↗
Can you help coordinate hospital documents for my return home?

We can help clarify how to obtain discharge summaries, receipts or other available documents from the hospital. Their content, release and any certification are controlled by the issuing organization.

Ask about my visit ↗
Can the interpreter translate written documents?

Written translation can be discussed separately. Specify the language, document type and intended use; requirements for certified translations must be confirmed with the receiving organization.

Ask about my visit ↗
Can you support a visitor who uses a wheelchair?

Include wheelchair use and transfer requirements in the inquiry. Transport, accommodation accessibility and hospital assistance must be checked individually before confirming the itinerary.

Ask about my visit ↗
Can you arrange help for a visitor traveling alone?

We can plan accompaniment and practical support for a solo visitor within the agreed hours and scope. Tell us any extra assistance needs; continuous supervision or nursing is not assumed.

Ask about my visit ↗
Is overnight nursing included in accompaniment?

No. Ordinary hospital accompaniment should not be treated as overnight nursing or clinical care. Any separate nursing needs must be addressed with the hospital or an appropriately qualified provider.

Ask about my visit ↗
Can I choose the service hours I need?

Yes. State the expected appointment times and requested accompaniment hours. The final schedule and any changes are confirmed in the service agreement.

Ask about my visit ↗
Can I request an interpreter of a particular gender?

You can state a preference. Availability must be confirmed before booking, and a preference should not be treated as a guarantee.

Ask about my visit ↗
Can you help with everyday communication outside the hospital?

Practical language support outside the hospital can be considered in the service plan. Specify the situations and time required so scope and fees can be agreed.

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Can you meet me at Pudong or Hongqiao airport?

We can coordinate airport arrival preferences for either airport. Confirm the terminal, flight, arrival time and meeting instructions in your agreed transfer plan.

Ask about my visit ↗
What happens if my flight is delayed?

Notify the contact specified in your confirmed transfer plan as soon as possible. Waiting arrangements, changes and possible charges follow the agreed transfer terms.

Ask about my visit ↗
Can I request a larger vehicle for family or luggage?

Yes. Tell us the traveler count, luggage quantity and any equipment. Vehicle capacity and availability must be confirmed before booking.

Ask about my visit ↗
Can you coordinate transfers between hospital campuses?

Transfers between confirmed locations can be included in the itinerary. Allow for distance, traffic and appointment timing; travel times cannot be guaranteed.

Ask about my visit ↗
Can I request accommodation near a particular campus?

Yes. Give the confirmed campus and accommodation preferences. Proximity alone does not confirm accessibility, suitability or availability; these need separate checks.

Ask about my visit ↗
Can you help plan a longer stay?

A longer stay can be discussed around confirmed clinical appointments and personal preferences. Accommodation, service duration and any changes to the medical schedule are confirmed separately.

Ask about my visit ↗
Can you accommodate dietary preferences?

Tell us allergies and practical dietary preferences through the appropriate planning channel. Dietary restrictions related to treatment must follow the treating team’s instructions; special meals are confirmed with the provider.

Ask about my visit ↗
Can religious or cultural preferences be considered?

Yes. Share practical preferences that affect accommodation, food, interpretation or scheduling. We discuss feasible arrangements and confirm availability rather than assuming every request can be met.

Ask about my visit ↗
Can my family take a separate sightseeing trip?

Separate family activities can be discussed around the patient’s support needs and confirmed appointment schedule. Activity providers, transport, scope and fees are agreed separately.

Ask about my visit ↗
Should I book flights before the hospital appointment is confirmed?

Try to align travel with confirmed appointments and check changeable booking options. We cannot guarantee hospital availability simply because travel has already been booked.

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Can you arrange a transfer after discharge?

We can coordinate practical discharge transport if the hospital agrees it is appropriate. Tell us the location, timing and support needs; medical transport is a separate service that needs qualified arrangements.

Ask about my visit ↗
Will I receive an itemized service quote?

The agreed plan should identify services, hours, transport arrangements and applicable fees. Ask for unclear items to be explained before booking.

Ask about my visit ↗
Does a longer visit change the price?

It may. Additional days, interpretation hours, transfers or changed scope require an updated quote or agreement. Do not assume extra time is included.

Ask about my visit ↗
How are cancellation requests handled?

Concierge cancellation terms are confirmed in the service agreement. Hospital appointments, hotel bookings and other providers have their own terms, which need separate review.

Ask about my visit ↗
Can you estimate the medical cost before I travel?

We can help request information or an estimate from the hospital. The estimate is not a final bill; actual medical charges depend on clinician assessment and the services delivered.

Ask about my visit ↗
Are interpretation and transport charged separately?

They may be separate line items or expressly included in an agreed package. The quote should state the arrangement clearly before booking.

Ask about my visit ↗
Can I request hospital receipts for insurance?

We can help clarify the hospital’s receipt and document process. The insurer determines which documents it requires and whether they support a claim.

Ask about my visit ↗
Is insurance direct billing guaranteed?

No. The chosen hospital and insurer must confirm acceptance, authorization and direct billing. A hospital being in the network does not itself establish insurance coverage.

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Do you publish a fixed all-inclusive medical package price?

Not currently. Concierge plans are tailored to practical needs, while clinical fees depend on the hospital. No fixed price should be interpreted as covering all medical care without an explicit agreement.

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Who determines my recovery schedule?

The treating clinician or rehabilitation team determines clinical recovery and follow-up needs. We can help coordinate the resulting appointments and practical support.

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Can you coordinate a rehabilitation appointment?

Yes, if an appropriate provider accepts the request. Rehabilitation suitability, intensity and timing are clinical decisions; concierge support concerns scheduling, interpretation and logistics.

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Can I travel home immediately after treatment?

The treating clinician must assess travel fitness and any restrictions. Return transport can be planned only around the advice given; this website does not determine when it is safe to fly.

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Can you help arrange follow-up after I return home?

We can inquire about the hospital’s available follow-up methods and help clarify practical steps. Cross-border consultation, language and document requirements must be confirmed with the provider.

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Can you help organize reminders for confirmed appointments?

Reminder arrangements can be discussed in the service plan. They support scheduling only and do not replace clinical monitoring or hospital follow-up responsibilities.

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Can you interpret a follow-up consultation?

Interpretation can be requested for a confirmed follow-up consultation, subject to language availability and agreed hours. Clinical explanations and instructions come from the clinician.

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Can I add more assistance days after treatment?

You can request additional support days. Availability, scope and fees need a separate confirmation; the original itinerary does not automatically include an extension.

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What if I feel unwell during my stay?

Contact the treating hospital or appropriate urgent medical services according to the situation. The concierge can help with practical communication within its agreed scope, but is not an emergency or clinical service.

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Is my question automatically sent to a team?

Adding a question does not submit it automatically. Review your contact details, give consent and press Submit my inquiry to send it to the management system.

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Does the website store my inquiry in a patient database?

Submitted contact details and visit preferences are stored in the protected inquiry management system and may be included in a business email notification. This form is not a medical record system; do not submit clinical records.

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Can I ask a question without uploading medical records?

Yes. Service and travel planning questions can be asked without uploading records. Clinical assessment may require records through a separately confirmed hospital channel.

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Can you guarantee treatment results?

No. Treatment response and recovery vary and are assessed by the treating clinicians. Concierge coordination, a hospital introduction or an illustrative story cannot establish an individual outcome.

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Do the generated images show actual hospital facilities?

No. The images identified as AI illustrations are fictional scenes. They do not verify the appearance, equipment or staff of the named hospitals.

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How can I report an incorrect answer?

Copy the question link, describe the correction in the inquiry form and submit it after reviewing your contact details. Visitor feedback is not published automatically.

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Can a family member enter the consultation room?

Ask the hospital about its consultation-room policy and confirm the patient’s preferences. Family access, interpreter access and privacy arrangements may differ by department.

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Updated 12 October 2026 · Answers describe service arrangements, not medical advice.

YOUR PRIVATE CARE INQUIRY

Your journey.
Our personal attention.

Share a few practical details to prepare an inquiry summary. No medical records are needed at this stage.

Submit your contact details and practical visit preferences to our team. You can also copy or download your inquiry summary. Please do not include medical records or passport details.
No payment required. Availability and fees need separate confirmation.

Privacy & service note

Submitting the form sends your contact details and practical preferences to LAK Health and stores the inquiry in the protected management system. A notification may be sent to the configured business mailbox. Do not submit medical records or passport details.

We coordinate non-clinical services. Appointments, treatment suitability, visa eligibility and travel fitness require confirmation by the relevant hospital, clinician or authority. Sightseeing is optional and should fit your clinical advice. This website is not an emergency service.